Receptionist / Office Support

The Role:

• Full Time Receptionist / Office Manager role based in Weybridge
• This role would be perfect for a school leaver who might like to grow and develop within the company
• This could also be an opportunity to increase commercial awareness within the property industry should that be desired

General Duties and Responsibilities:

•  First point of contact for the office both on the phone and in person
• General administration duties
• Supporting all property departments with ad-hoc admin
• Answering phones and handling queries
• Responsible for the daily post, dealing with franking on a daily basis & managing the franking machine.
• Assisting with the day to day running of the office, including manning the front door, buying and organising supplies for the office on a daily/weekly basis
• General office housekeeping
• Replenishing office stock and stationery
• Organising the confidential shredding waste collection
• Liaising with contractors and signing out keys
• Managing the invoices email account for the management departments alongside another administrator
• Managing the Weybridge office and organising the Commercial Management, Block Management & Accounts
• Undertaking the dead filing for Accounts & Management Departments, managing the shredding of this on a yearly basis & organising the dead filing area
• Filling and emptying the dishwasher on a daily basis
• Updating key logs for Management & Commercial Departments
• Obtaining office meter readings & providing to the Management Department
• Preparing beverages
• Setting up the meeting room for external clients
• Managing petty cash
• Managing the birthday card purchasing for the Weybridge office
• Helping organise company socials.
• Managing & organising first aid courses for staff.
• Checking the post box daily
• Undertaking the weekly and monthly fire alarm testing
• Managing phone extension list for the company
• Managing Weybridge office appliances (water cooler/phones/printer/franking machine)
• Managing office voicemail messages for out of hours contractors
• One of the company First aiders
• Managing deliveries and undertaking an audit
• Checking each day people off sick or on annual leave and advising the Weybridge office

Skills and Knowledge:

• The ideal candidate will have excellent front of house and reception skills
• Confident in working in high pressured environments and experience in handling complaints calls
• Customer service centric attitude
• Strong communication skills both verbal and written
• Good interpersonal skills and can develop relationships
• Shows a high level of professionalism
• Able to organise and prioritise
• Self-motivated and proactive
• IT literate
• Knowledge of social media posting & marketing would be useful
• Good attention to detail
• Able to work independently and within a team is key
• Can do, helpful attitude is critical

 Qualifications:

•  Proficient user of Microsoft office
• Minimum 5 GCSE at grades 9 – 5 including Maths and English

Experience:

•  Previous role dealing with customers / customer service (ideal)
• Front of house / reception experience (ideal)
• IT literate (essential)

 Professional Development:

• We will support personal development and training where commitment and ability is shown
• We have success in promoting and growing the company from within; developing employees into commercial agents, property managers or qualified surveyors where there is both ambition and capability

Competitive salary and package available

Please Note: Curchod and Co will not pay agency fees where speculative and/or unsolicited CVs are submitted by any means. For any CVs which are submitted without agreement from the Curchod and Co HR team, then we reserve the right to contact and work directly with these candidates without payment of any agency fees at all.

Apply